Refund policy

Unused articles, with the exception of onesies, underwear (as well as wool undershirts, wool tops, wool shirts, wool leggings for women), bikinis and swimming trunks, bath toys - are accepted by in original packaging within 7 working days of receipt of the goods without giving reasons.

The pre-ordered products, as well as sample sale products are excluded from returns.

The return is at the expense and risk of the customer. The returned products must be in perfect, unworn condition (with labels). In particular, worn, soiled, damaged or bad-smelling products cannot be taken back and the right of return is no longer valid. The purchase price will be reimbursed after deducting delivery costs and any fees . When it comes to refunds, customers can choose between a voucher or a refund. The return must first be registered by email and returned to the following address:

Kamola Atajanova
Winterthurerstrasse 47
8006 Zurich

If the order was delivered free of charge, CHF 7 will be deducted from the return amount.

No returns will be accepted for international shipments.